FREQUENTLY ASKED QUESTIONS
Your Help Center
Have a question? Want to know a bit more about the rental process, our company, or the brands we carry? To help you get you the answers quickly, we’ve compiled a list of popular questions we’ve received from our customers, along with their answers. Can’t find what you’re looking for? Get in touch with us and we’ll be more than happy to help.
What types of party rentals do you offer in Houston?
At Vin Dynasty, we offer a wide range of party rentals to make your event truly special. Our services include photo booth rentals, marquee rentals, party yard game rentals, and snack cart rentals. We have carefully curated these offerings to cater to a variety of events, from weddings and birthday parties to corporate functions and community gatherings.
How can I book a party rental?
Booking a party rental with us is quick and easy. You can start by browsing our website to explore the different rental options available. Once you have chosen the items you need, you can contact us directly through our website or give us a call. Our friendly and knowledgeable team will guide you through the rental process, help you choose the right rental items for your event, and assist in securing your booking for the desired date and time.
Are your party rentals affordable?
Yes, at Vin Dynasty, we believe that exceptional party rentals should be accessible to everyone. We are proud to offer competitive pricing without compromising on quality. We understand the importance of staying within budget while creating memorable experiences. Additionally, we offer customizable packages to suit various event needs and budgets, ensuring you find the perfect balance between affordability and excellence.
Can I customize the photo booth packages?
Absolutely! We understand that each event has its own unique theme and style. That's why we offer customizable photo booth packages to ensure that the experience aligns perfectly with your vision. You can choose from a variety of backdrops, props, and themes to create a personalized and unforgettable photo booth experience. Whether you're planning a whimsical wedding or a corporate gala, our team will work closely with you to tailor the photo booth setup to match your event's aesthetic and atmosphere.
What is included in the marquee rental service?
Our marquee rental service provides everything you need for a successful event. When you rent a marquee from us, you can expect a comprehensive package that covers all the essentials. This includes the marquee itself, setup and takedown services, lighting options, and additional accessories to enhance the ambiance. Our experienced team will ensure that the marquee is installed professionally and in a timely manner, allowing you to focus on enjoying your event with peace of mind.
How long can I rent the party yard games?
Our party yard games rentals are flexible to accommodate your event schedule and duration. You can rent the party yard games for a few hours, a full day, or even multiple days, depending on your specific requirements. We offer customizable rental durations to ensure maximum enjoyment for you and your guests. Whether it's a casual backyard barbecue or a weekend-long celebration, we have you covered with our flexible rental options.
Do you provide delivery and setup?
Yes, we understand the importance of convenience when it comes to event planning. To make your experience hassle-free, we offer delivery and setup services for all our party rentals. Our dedicated team will ensure that the items are delivered to your event location on time and in pristine condition. We will also handle the setup according to your specifications, allowing you to focus on other aspects of your event preparations. With our delivery and setup services, you can sit back and relax, knowing that our professional team will take care of all the logistics, allowing you to fully enjoy your event without any additional stress.
What safety measures do you have in place for your rentals?
At Vin Dynasty, the safety and well-being of our customers are of utmost importance. We prioritize maintaining the highest standards of safety for all our rental items. Our team ensures that all equipment is regularly inspected, cleaned, and sanitized before and after each event. We follow industry best practices and adhere to safety guidelines to provide a secure environment for you and your guests. Additionally, our staff is trained to assist you in the proper usage of the rental items, ensuring a safe and enjoyable experience for everyone.
What is your cancellation and refund policy?
We understand that plans can change unexpectedly. If you need to cancel your party rental booking, we have a flexible cancellation policy in place. Please refer to our terms and conditions or contact our team for specific details regarding cancellations and refunds. We aim to work with our customers to accommodate their needs to the best of our ability.
Can I rent multiple items from different categories?
Absolutely! We encourage you to mix and match our rental items to create a truly unique and memorable event. Whether you want to combine a photo booth with party yard games or pair a marquee with a snack cart, our diverse selection allows you to customize your event to suit your preferences. Our team will assist you in selecting the perfect combination of rentals to ensure a cohesive and enjoyable experience.
Do you offer any additional services or add-ons?
Yes, we offer a range of additional services and add-ons to enhance your party rental experience. These may include professional attendants for the photo booth, personalized props or signage, custom lighting options for the marquee, or themed decorations for the snack cart. Our goal is to provide a comprehensive solution for your event needs, and we are more than happy to discuss any specific requirements or ideas you may have.
Can you recommend the ideal party rental package for my event?
Yes, we offer a range of additional services and add-ons to enhance your party rental experience. These may include professional attendants for the photo booth, personalized props or signage, custom lighting options for the marquee, or themed decorations for the snack cart. Our goal is to provide a comprehensive solution for your event needs, and we are more than happy to discuss any specific requirements or ideas you may have.
What types of party rentals do you offer in Houston?
At Vin Dynasty, we offer a wide range of party rentals to make your event truly special. Our services include photo booth rentals, marquee rentals, party yard game rentals, and snack cart rentals. We have carefully curated these offerings to cater to a variety of events, from weddings and birthday parties to corporate functions and community gatherings.
Are your rental items suitable for outdoor events?
Absolutely! Our party rental items are designed to cater to both indoor and outdoor events. We consider the durability and weather-resistant features of our rentals to ensure they can withstand outdoor conditions. Whether you're hosting a garden party, a corporate picnic, or a beachside celebration, our rental items are built to handle various outdoor environments while maintaining their quality and functionality.
How far in advance should I book my party rentals?
We recommend booking your party rentals as early as possible to secure your desired items and preferred event date. Popular dates and peak seasons tend to fill up quickly, so it's best to reserve your rentals